Working in medical sales can be a bit tricky. You might spend evenings and early mornings at appointments with your clients, taking advantage of any timeslots they have available. Since you’ll be working outside of standard office hours, it may seem as though you’re on call 24/7, always available to respond to emails and phone […]
Tag Archives: relationship building
You represent a great company that’s making a big impact on the lives of many people. You know your products are beneficial for your clients’ patients. You have no trouble closing sales, but you feel there needs to be more to the relationships you create with doctors and their staff. You need to serve a […]
Relationships are the key to success in any sales process. Healthy partnerships solidify trust, increase communication, improve retention, and help you navigate the unexpected. The combined importance of all of these is unquestionable. In fact, according to research by Frederick Reichheld of Bain and Company, increasing customer retention rates by 5% increases profits by 25% […]
There’s no question that healthy friendships require both time and effort to flourish. The same applies to your customers if you want to maintain a mutually beneficial relationship. Your friends don’t pay your bills, do they? Most likely not; however, we work day in and out to make sure our friendships are balanced, on track, […]