Medical Device Sales Job Interview Questions & Answer Examples
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Medical Device Sales: Job Interview Question & Answer Examples

Interviewing for a medical device sales job can be nerve-wracking. So, it helps to be as prepared as possible, dressing professionally for your interview, carrying along a copy or two of your resume and reference list, and of course, practicing your quick elevator pitch so you can introduce yourself quickly if needed. On top of these preparation methods, you can also spend some time reviewing the answers to popular interview questions.

Wondering what questions are most likely to pop up during your interview? Here are some of the most common ones you’ll encounter.

Why Did You Choose to Work in Medical Device Sales?

This question seems like it’s a bit of a trick. Are they looking for you to discuss your overwhelming passion for medical devices? Or do they want to truly know why you chose this particular field? Of course, the correct answer here is not “because you gave me an interview.”

Instead, come up with an interesting anecdote about the last time you encountered a medical device in a hospital or clinic setting and became interested in where it came from. Another option includes explaining exactly why you chose medical sales and being somewhat honest about it. There must be a reason and there really is no wrong answer here, except for the one given above.

What Are Your Preferences: Working with a Team or On Your Own?

Medical sales are usually an interesting mix of both working independently and on a team. It’s fine to prefer to be alone, since you’ll be spending a lot of your time by yourself, coming up with sales pitches and finding your customers’ pain points. However, you’ll also be part of a team, overseen by a manager whose main goals are to support said team, as well as get those sales goals met.

How should you answer this question? Be honest. Since you’ll be both working with a team, as well as on your own, mention you have the skills for both, but prefer one or the other.

What Was the Last Time Your Medical Sales Pitch Was Rejected? How Did You Respond?

Another frequently asked question involves sales pitch rejection. It’s common for salespeople interviewing for a new job to go a few rounds with customers and still wind up getting rejected outright because the customer either wasn’t interested or the pitch didn’t land. By asking this question, your interviewer isn’t looking to see how perfect your track record is, since everyone has seen some rejection. Instead, they want to know how you responded to the situation. This would be a good time to mention how you went back to the drawing board and fine-tuned your sales pitch to make it more tailored to your audience.

What Would Your Customers Say About You?

Surely you have customers at your current or previous sales job who have an opinion about you. If you’re straight out of school and haven’t yet wracked up some customers, be honest about that and come up with a few words about what you hope your customers would say. Your interviewer is looking to see what types of relationships you can build with your customers. Provide some examples that show what kind of person you are, as well as how your customers trust and rely on you. This isn’t a time to be vague because your interviewer is trying to get at the truth.

Can You Name Two of Your Strengths and Two of Your Weaknesses?

The strengths and weaknesses question is designed to see how humble and honest you are. After all, everyone has weaknesses, so saying you don’t have any is a red flag. Make sure your strengths are what you think you’re best at; don’t just give the interviewer what you think they want to hear because they can see through that type of answer. In addition, your strengths need to pertain to the industry.

As far as weaknesses are concerned, you can be honest here as well, although your best options are things like “my persistence” or “my need for perfection.” Both of these can be good attributes to have in the workplace.

Have You Ever Lost a Customer’s Loyalty? If So, What Did You Do?

Finally, you’ll more than likely be asked about a time that you “dropped the ball” with one of your customers, losing their loyalty in the process. They aren’t looking for what went wrong here, but instead, they are focusing on how you repaired the relationship. You’ll be working closely with customers in your medical device sales job, so it’s crucial to know how to pivot and get back in your customers’ good graces.

Practicing your answers to these common questions, along with your elevator pitch, will ensure you’re well-prepared for your next medical device sales interview and give you a leg up on the competition.