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Flex Your Empathy: Why Emotional Intelligence is Your Greatest Strength

How do you make yourself stand out when searching for a medical sales job? Is it by having a solid resume with years of experience? Touting impressive technical skills? Or having a strong knowledge of the industry? 

All of these are extremely important, but they don’t stack up to emotional intelligence.

Emotional intelligence, also known as EI or EQ, is the ability to perceive, evaluate, and respond to your own emotions and the emotions of those around you. High EI can lead to quicker hiring rates as well as higher promotion potential. 

Emotional Intelligence in a Medical Sales Job 

Emotional Intelligence (EQ) is one of the top soft skills that employers are now looking for. Your EQ can predict how you will interact with your clients as well as your team. When your EQ is strong, you have the ability to leverage the information that you’ve interpreted to build strong relationships with others, no matter what situation you find yourself in. 

Medical sales jobs can lead to extremely high-pressure situations, both within the company and while out on sales calls. With a strong EQ, you can stay calm in these challenging conversations. You can recognize and understand others’ emotions. You can also navigate these moments to peaceful resolutions. 

Your ability to have tough conversations allows you to foster strong relationships. Your teammates know they can count on you for guidance and advice. Your clients look to you for your thoughtful insight and your honesty. These internal relationships will help you emerge as a leader in your organization. The external client relationships you form will lead to a strong customer base and a successful medical sales record. 

Even with these strengths, you’re bound to make a few mistakes along the way. High EQ allows you to be reflective and learn from constructive criticism. You’re able to understand your weakness and work to improve upon them with the help of others. This will translate into a more refined sales process and higher medical sales success. 

Demonstrating Your Emotional Intelligence 

So how can you demonstrate your EQ during your interview for your medical sales job, especially when answering tough questions from the recruiter? It’s actually extremely natural for someone with a high EQ. You just have to use your innate strengths to engage with your future employer. 

Be an active listener in the conversation and respond thoughtfully. Tailor your answers to be specific to the questions being asked. Show your genuine emotions during the conversation. Use facial expressions to naturally convey them. Be present in the conversation, rather than being too focused on remembering canned answers. 

Have a few success stories prepared to pull into the conversation. Make them team-oriented, showing how you can work well with others and overcome conflicts. Talk about how working as a team led to success, giving credit to others where appropriate. 

Know your weaknesses and be honest about them. And no, “caring too much” and “working too hard” don’t count. No one expects you to be perfect, but hiring managers are looking for someone who can grow and improve. 

Be prepared to talk about a time you failed. We’ve all failed at some point. More important than your failure is what you learned from it. How did you improve? How did you grow? What did you learn? 

Learn how emotional intelligence can outweigh experience with recruiters.